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Government Services

Government & Utility Services on Gono Protocol

How BTRC, NEIR, and Electricity Providers can supercharge their services using blockchain provenance

Author: Jonayet Hossain

January 5, 2026

Use Case A: NEIR (National Equipment Identity Register) — BTRC

What is NEIR?

NEIR is Bangladesh's mobile device registration system managed by BTRC. Key features:

  • Automatic Registration: Legally imported/manufactured handsets auto-register when a SIM is inserted
  • Pre-NEIR Devices: All devices used before NEIR launch are automatically registered
  • Verification Methods: SMS (16002), USSD (*16161#), Website (neir.btrc.gov.bd)
  • NID-Linked: Devices are registered to the owner's National ID
  • Lost/Stolen Protection: Owners can lock/unlock devices via Citizen Portal

Current Challenges

ProblemImpact
Centralized databaseSingle point of failure, potential data manipulation
Limited audit trailNo immutable history of device ownership changes
Duplicate IMEI issuesMultiple devices with same IMEI cause conflicts
De-registration disputesNo cryptographic proof of ownership transfer

The Solution: NEIR Enhanced with Gono Protocol

Capture

  • • When a device enters Bangladesh (import/manufacture), IMEI is registered on Gono Protocol
  • • C2PA-style cryptographic signature links IMEI to importer/manufacturer identity
  • • Device metadata (model, origin, date, brand, color) captured and hashed
  • • Each SIM insertion event creates a provenance record

Certify

  • • IMEI record anchored on Gono Protocol via ERC-7053
  • • Creates immutable "Device Birth Certificate" on-chain
  • • All ownership transfers (via De-Registration) recorded permanently
  • • Lost/Stolen reports create blockchain-verified blacklist entries
  • • Special Registration for expat devices gets on-chain verification

Check

  • Buyers: Verify complete device history before purchasing used phones
  • BTRC: Immutable audit trail for all registrations
  • Law Enforcement: Cryptographically verified ownership chain
  • Telecom Operators: Real-time, tamper-proof blacklist sync
  • Expats: Transparent Special Registration status

Enhanced NEIR Workflows

New Device Purchase Verification

Current: SMS "KYD <IMEI>" to 16002 → Get status
Enhanced: Same SMS → Get status + Blockchain verification link
→ View complete provenance history on Gono Explorer

De-Registration (Device Transfer)

Current: USSD *16161# → 10 min window → Transfer complete
Enhanced: Same process → Transaction recorded on Gono Protocol
→ Both parties get cryptographic proof of transfer
→ Immutable ownership history preserved

Lost/Stolen Device

Current: Lock via Citizen Portal → Device blacklisted
Enhanced: Lock request → On-chain blacklist entry
→ Cannot be removed without owner's cryptographic signature
→ Recovery status verifiable by anyone

Use Case B: Electricity Providers (DESCO, NESCO, DPDC)

The Problem

ProblemImpact
Meter tamperingRevenue loss from manipulated readings
Billing disputesNo verifiable consumption history
Opaque subsidiesHard to track who receives subsidies and why
Payment fraudFake payment receipts circulate

The Solution: Smart Metering on Gono Protocol

Capture

  • • Smart meters equipped with secure signing chips
  • • Each reading is cryptographically signed at the meter
  • • Timestamp, consumption, and meter ID captured with C2PA-style credentials
  • • Reading transmitted to utility with embedded proof of authenticity

Certify

  • • Meter readings anchored on Gono Protocol via ERC-7053
  • • Creates immutable consumption record for each billing cycle
  • • Payments recorded on-chain with verifiable receipts
  • • Subsidy distributions logged transparently

Check

  • Consumers: Verify their own consumption history anytime
  • Utilities: Detect anomalies (sudden drops = potential tampering)
  • Government: Audit subsidy distribution with full transparency
  • Regulators: Access verified data for rate-setting decisions

Smart Billing Flow

┌─────────────────┐     ┌─────────────────┐     ┌─────────────────┐
│   SMART METER   │────▶│  GONO PROTOCOL  │────▶│   CONSUMER APP  │
│  (Signed Read)  │     │  (Immutable)    │     │  (Verify Bill)  │
└─────────────────┘     └─────────────────┘     └─────────────────┘
        │                       │                       │
        ▼                       ▼                       ▼
   Cryptographic          On-chain record         Dispute-proof
   proof of reading       of consumption          billing history

Use Case C: Utility Bill as Verified Identity Document

The Problem

Utility bills are commonly used for address verification (bank accounts, SIM registration, KYC), but current bills are:

  • • Easily forged (just edit a PDF)
  • • Not independently verifiable
  • • Often rejected due to trust issues

The Solution: Verified Utility Credentials

Capture

  • • When a bill is generated, utility creates a digital credential
  • • Contains: customer ID, address, billing period, amount, payment status
  • • Cryptographically signed by the utility

Certify

  • • Credential hash stored on Gono Protocol
  • • Customer receives verifiable bill NFT (non-transferable)
  • • Links to their verified address and payment history

Check

Banks, telecom operators, or government agencies can instantly verify:

  • • Is this bill authentic?
  • • Is this address verified?
  • • Is the customer in good standing?
  • • No need to trust a paper document or PDF

Integration with BTRC/NEIR

  • • When registering a SIM, BTRC can query Gono Protocol
  • • Verify that the submitted utility bill is authentic
  • • Confirm address matches registered customer
  • • Reduce fraud in telecom registration

Summary: Gono Protocol for Government & Utilities

ServiceCurrent ProblemGono Protocol Solution
NEIR (BTRC)Centralized DB, duplicate IMEI issuesImmutable device registry with full provenance
Electricity BillingTampering, disputes, opacitySigned meter readings, on-chain bills
Address VerificationFake bills, manual verificationVerified utility credentials
Prepaid RechargeFake receipts, failed creditsOn-chain payment receipts
MaintenanceLost records, no accountabilityImmutable maintenance provenance

Why Gono Protocol for Utilities?

FeatureBenefit for Utilities
ERC-7053Immutable records for every transaction and reading
C2PA IntegrationTamper-proof meter readings and field documentation
Arweave StoragePermanent archival of critical records
Public VerificationCitizens and regulators can independently verify
Smart ContractsAutomated subsidy distribution and payment routing

By integrating Gono Protocol, Bangladesh's utility and telecom services can transform from opaque, dispute-prone systems into transparent, verifiable infrastructure that serves citizens better while reducing fraud and operational costs.

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